At Insurance Specialists Group, led by James Loftus, we understand the importance of your privacy and are deeply committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when you visit our website or engage with our services. We believe in transparency and want you to feel confident and secure when trusting us with your data.
Information We Collect
We collect various types of information to provide you with the best possible service and guidance:
- Personal Information: This includes information you voluntarily provide to us when you fill out forms on our website, request a consultation, or communicate with us directly. Examples include your name, email address, phone number, mailing address, and any specific health or financial details you share that are relevant to your insurance needs (e.g., age, existing conditions, medications).
- Non-Personal Information: When you visit our website, we may automatically collect certain non-personal information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how our website is used and how we can improve your online experience.
How We Collect Information
We collect information through several methods:
- Directly From You: When you interact with us by filling out contact forms, requesting quotes, or during phone conversations and consultations.
- Cookies and Tracking Technologies: Like many websites, we use cookies and similar technologies (e.g., web beacons) to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device that help our website remember you. You can typically manage your cookie preferences through your browser settings.
How We Use Your Information
Your information is used solely to provide you with expert insurance guidance and related services:
- To respond to your inquiries and provide you with personalized insurance quotes and plan comparisons.
- To schedule consultations and communicate with you about your insurance options.
- To assist you with the enrollment process for chosen insurance plans.
- To improve our website, services, and client experience by analyzing trends and usage patterns.
- To send you relevant updates, newsletters, or information about insurance changes (you can opt out at any time).
- To comply with legal obligations and protect our rights.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties for their marketing purposes. We may share your information only in specific, necessary circumstances:
- With Insurance Carriers: To obtain accurate quotes and facilitate enrollment, we will share relevant personal information with the insurance companies whose plans you are considering or choosing. This is essential for us to provide our core service.
- With Service Providers: We may work with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients (e.g., website hosting, analytics, CRM systems). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, subject to the new entity adhering to this Privacy Policy.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes secure servers, encryption, and access controls. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Privacy Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the email or by contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please don’t hesitate to reach out to James Loftus or our team directly. We are here to help and ensure your privacy is protected.
Insurance Specialists Group
1307 S Maple Grove Rd Suite B, Boise, ID, 83709
(208) 377-1378
james@insurancespecialistsgroup.com